Packages are sent throughout the UK via DHL Parcel This is usually a next day signed for service, but please account for an extra day or two if your order is important, the service is fully tracked along the way. If a delivery is missed, then you can re-arrange it via DHL Parcel's website for a time that suits you. Scottish Highlands and offshore addresses are sent via Royal Mail tracked 24.
Merchandise products are sent via Royal Mail 1st Class, £2.99, for orders of 4 or less items. Shipping is upgraded to DHL/Tracked for 5+ items, or if included with any of our mail order baked goods.
Please check the individual product for postage date information. If you have selected a date, this is the date the product is dispatched (sent) not the date it is delivered (received). Tracking information is available once the item has been posted.
We cannot take responsibility for incorrect addresses, it's definitely worth spending an extra minute making sure you have entered this correctly at the checkout to avoid any mistakes.
For safety purposes we don’t currently allow collections of orders from the bakery.